2021-09-17 TCPR Notes

Land Acknowledgement

https://native-land.ca/

Read by

• Anabella Arcaya, Algonquin

Proposed: That, at each meeting, we rotate the L.A. reading alphabetically by institution name

Agreed to by attendees

The next reader:

• Laura Patrie, Boréal

Welcome new member

Aura Hill

Job Title: Project & Communications Administrator

• Background in communications, documentation and training

Approval of the Agenda, naming of the notetaker

Aura Hill named as notetaker

• Support with communications, minutes, etc

Meeting availability and frequency

• Unable to find a standard meeting time

• Plan non-standard one-off meetings for the rest of semester

@Jane Burpee to send options in Doodle poll

Specific topics for discussion

1. Training

1. Our role:

   1. Identifies training priorities with stakeholders;

   2. Promotes available training;

   3. Maintains an online training calendar, and

   4. Supports the delivery of training and reporting.

      1. Tracking Individuals who are trained/ certified?

2. Early learning -

3. Volunteer leads?

• See these Alma training committee example pages:

  • CUNY: https://guides.cuny.edu/alma-training/trainers

  • Harvard https://wiki.harvard.edu/confluence/display/LibraryStaffDoc/Alma+Training+Videos

  • SUNY https://slcny.libguides.com/lsptraining

QUESTION: What does the work related to implementation TRAINING look like for members of this subcommittee?

• How to track who has done the training (for project participants/staff)?

• Need to be aware of progress of knowledge transfer for each college

• How do we identify who needs what training?

Options - Consider Training Profiles

• Training based on level of knowledge needed (Expert, Advanced, Basic/Student)

• Training based on topics, e.g. Circulation (see SUNY example)

Training Needs

• We need to understand the training needs of the colleges themselves.

• Consider create a proposed plan with options to bring to CLO18

Tracking

• Spreadsheet - college liaisons track for their college

• Report up to PMO to follow up

• Considering leveraging LMS, creating courses? Maybe too difficult for all 18 with different LMS - consider for external users (students)

Individuals with Alma Certifications

• Important to identify who has Alma Certification or will have

Online Training Calendar

• Consider taking training dates from BaseCamp and put on Confluence so all can see it

• Communicate via email/newsletter

• Create a Community of Practice

• Coordinate training event - do it together, opportunities for interaction

2. Early Learning

• Guide on Confluence

• Not all content in Early Learning applies to everyone

• Need to identify what are basic requirements for all?

• Eventually need for basic introduction material for Alma for staff, not technical (e.g. What is Alma? How do you do check-out in Alma?)

  • Not needed until much later in project

2. Communication

Our role:

To support the PMO in providing communication about planning and implementation of CLSP ensuring information is appropriately distributed to all staff who need to be informed within each library.

1. Briefing Notes

2. Communication Plan (DRAFT) https://clo-collaboration-spaces.atlassian.net/wiki/spaces/CI/pages/216727575

3. Style Guide

4. Discussion about a process

ACTION ITEM FROM ISC: TCPR Sub-committee to consider how to best establish regular communication for CLO18 about decisions made by ISC, outcome of briefing notes process, etc.

• Walked through communication plan

• Proposed framework of two communication flows

• Consider if there should be a separate plan for PMO and one for Sub-committee

• Need to develop content around key messages and communication activities for the sub-committee

• Review communications plan

• @Aura Hill add item to next agenda about plan

3. PR

Our role:

1. To develop a timeline for the delivery of key marketing and public relations initiatives;

2. To provide marketing and public relations materials and templates to CLO18 that will empower others to promote the CLSP within their own institutions;

3. To brand the CLSP Collaborative Space

• Some background reading: https://www.surveymonkey.com/mp/how-to-come-up-with-a-brand-name/

• https://www.tradeready.ca/2018/topics/marketingsales/develop-perfect-brand-name-business-7-simple-steps/

Other brand names:

• Quebec Unis: Sofia

• OCUL Unis: OMNI

• CUNY: OneSearch

• Harvard: Hollis

• University of California: UC Library Search (replacing Melvyl)

Discussion deferred to next meeting

Any other Business? (AoB)