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Study Group Session 98: General Question and Answer

Study Group Session 98: General Question and Answer

Session Notes

Dana O’Hagan, Niagara College: DLRs for resource sharing

  • staff are getting requests for articles in Primo VE

  • there are features in the DLRs that could work to the hide the Resource Sharing Request link

Diana Borges, OCLS:

Aimee Jeffrey, Conestoga College:

  • How are staff handling the cancelled requests? Do you have another form for ILL requests obtained externally?

Dana:

  • staff will do a Google search to see if there is an article available through Google Scholar that they can send

  • have a partnership with Brock University and reach out to them

  • try to locate the article externally and if they can’t find it, leave the cancellation notice as is

  • have another ILL Request form that students fill out through LibWizard and encourage students to proceed with this form for items that can’t be located at the colleges

Travis Winwood, Algonquin College:

  • left auto-cancelation going as it is used for other reasons but their ILL team reaches out to the patron to let them know the request is being put through the regular ILL process and will get back to them

  • reach out to external partners

  • created analytics report to catch any cancellations that are missed by staff

Travis: EBSCO resources not populating properly in Primo VE

  • EBSCO resources not populating in Primo VE, high percentage not in CDI/not showing up, > 60% for some databases

  • opened a ticket with Ex Libris and will update the group if they hear back

  • packages managed by the consortia are all affected

  • most concerning issue is the articles not in CDI

  • also noticed that some articles not tagged as open access in Alma, but when you go to them they are and some coverage issues

  • issue seems to be isolated to EBSCO

  • posted on Page 1+ Discussion Forum: EBSCO/CDI issue

Aimee:

  • had the same issue at Conestoga

  • Ex Libris has contacted EBSCO on their behalf

Travis: Is there preparatory work for colleges for the next phase of resource sharing?

Liana:

  • nothing you can do at the moment

  • implementation team is still going through the process of digital resource sharing, going through the workflows and testing

  • meeting with the copyright interest group tomorrow afternoon for their input on digitization

  • documentation for local digitization is in Confluence if you would like to take a look at it but we don’t recommend getting started until the Copyright Interest Group has provided guidelines

Danielle Emon, OCLS: next CLO Cataloguing Session

Diana, Page 1+ Discussion Forum Posts

Hold issue for multi volume monographs: Issue resolved by opening the Physical Item Editor and adding a volume number to the Description field for each item of the multi-volume monograph.

Rialto, purchased ebooks, and Primo look:

  • St Clair noticed that the purchased eBook appeared at top of the search results in Primo VE and chapters appear separately below it

  • Mohawk reached out to Proquest about this issue and shared the instructions they were given for hiding CDI eBooks

Failed Rialto orders

  • Rialto orders placed in February failed due to Alma regression in February release.

  • Ex Libris Development are working on a fix and will push through affected orders.

Travis: issue with new Circulation UI and RFID readers

  • is anyone else having this issue?

  • when they have the RFID enabled and are scanning something without a tag, there is usually a pop up that will say that the security couldn’t be chaged

  • it seems that pop up is failing and they are not able to scan until everything is reset

  • using Bibliotheca reader

  • will post on Page 1+ Discussion forum and check Alma Listserv

Recording

Transcript

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