OCLS Help Desk

About the Help Desk

The OCLS Help Desk is the first point of contact for the Page 1+ Consortium and Remote Access (RA) service support. During regular working hours, designated OCLS staff monitor the Help Desk for requests and triage accordingly. This allows for better response time and resolution while providing central oversight of issues across the consortium.  

Contact the Help Desk 

Email the Help Desk at: helpdesk@ocls.ca

Regular Business Hours: Monday to Friday 9:00am - 5:00pm 

For urgent matters during off hours, the Help Desk email is monitored:

Weekends and holidays 9:00am - 9:00pm