The RSWG is working on instructions for customizing resource sharing letters, but these might be helpful if folks want to get started.
Note: Please backup the letter XSL before applying any changes and use example letters for testing. See Ex Libris Documentation https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/050Administration/050Configuring_General_Alma_Functions/070Configuring_Alma_Letters#Using_Example_Letters_for_Testing
Customizations to fix postal codes in Resource Sharing Shipping Slip and Resource Sharing Return Slip letters
Travis Winwood’s suggestion for Postal Code fix for letters: https://clo-collaboration-spaces.atlassian.net/wiki/display/DFT/customcontent/list/ac%3Aquestions-answers-for-confluence%3Aquestion?ac.questions-answers-for-confluence.path=/questions/1484488727
Daniel’s suggestion for customizing the addresses for the Resource Sharing Return Slip and Resource Sharing Shipping Slip: https://clo-collaboration-spaces.atlassian.net/wiki/spaces/RSIP/pages/1369243679/Humber+-+Discussion+Page?focusedCommentId=1483177996
Conestoga College customizations:
Resource Sharing Return Slip:
(modification at line 97)Resource Sharing Shipping Slip:
(modification at line 81)
Customizations to change Dear Sir/Madam greeting in Query to Patron, Resource Sharing Request Confirmation Letter, On Hold Shelf Letter from Conestoga College
senderReceiver in Components Configuration (Configuration > select your institution from the Configuring drop-down menu at the top > General > Letters > Components Configuration):
mainReason in Components Configuration (Configuration > select your institution from the Configuring drop-down menu at the top > General > Letters > Components Configuration):
Resource Sharing Request Confirmation Letter:
(modification at line 30)
Example of Query to Patron Letter Configuration
Letter customization examples from other institutions:
OMNI Resource Sharing Return Slip:
OMNI Resource Sharing Shipping Slip:
SUNY Resource Sharing Letter Customization: https://sunyolis.libanswers.com/faq/267414
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