Project Support for Burnout Prevention

Owned by Aura Hill
Last updated: May 31, 2022 by Lauren Rupert
2 min read

Definition

The WHO refers to burnout as “syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed,” in the organization’s International Classification of Diseases diagnostic manual.

The three symptoms included in the list are:

  • feelings of energy depletion or exhaustion

  • increased mental distance from one’s job or feelings negative towards one’s career

  • reduced professional productivity

https://www.who.int/news/item/28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases

Strategy

It is understood that many individuals involved with the Page 1+ Implementation Project (the project) are experiencing additional work and perhaps stress, related to the project. While the project does not act as an employer, the risk of burnout could impact the project negatively. The Project Management Office’s approach will be to take positive action to reduce the risk of burnout within the scope of project activities.

PMO Positive Actions

  • Taking a non-judgemental, supportive tone with questions

  • Offer support as part of regular communications

    • If you have questions, please let us know/email Liana/Aura

    • If you need support for this task or want a 1:1 meeting, please contact us

  • Scheduling drop-in sessions and study groups for those that may want extra help

  • Creating a channel for anonymous questions to encourage those that may be concerned about asking “dumb” questions

  • Assigning consultants/offering extra support to libraries with known issues (system complications, small staff, etc.)

  • Proactively reaching out to individuals/teams who seem to be struggling/missing due dates

  • Incorporating flexibility into timelines when project milestones will not be negatively impacted

  • Acknowledging stress and heavier workloads and recognizing hard work and extra effort.

Limitations

As a project, there is no specific HR function within the project team. It is important to acknowledge stress and heavier workloads due to the project and offer support within the project scope. However, offering recommendations or providing advice to individuals in relation to burnout is not appropriate. For any case where burnout is suspected, individuals will be encouraged to speak with their managers or HR department to access any available support services and HR expertise.