The RSWG is working on instructions for customizing resource sharing letters, but these might be helpful if folks want to get started.
Travis Winwood’s suggestion for Postal Code fix for letters: https://clo-collaboration-spaces.atlassian.net/wiki/display/DFT/customcontent/list/ac%3Aquestions-answers-for-confluence%3Aquestion?ac.questions-answers-for-confluence.path=/questions/1484488727
Daniel’s suggestion for customizing the addresses for the Resource Sharing Return Slip and Resource Sharing Shipping Slip: https://clo-collaboration-spaces.atlassian.net/wiki/spaces/RSIP/pages/1369243679/Humber+-+Discussion+Page?focusedCommentId=1483177996
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OMNI Resource Sharing Return Slip:
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OMNI Resource Sharing Shipping Slip:
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SUNY Resource Sharing Letter Customization:
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Example of Query to Patron Letter Configuration: