What do they need to know?

(communication needs)

What do we tell them?

(content)

How do we tell them?

(activities/channels/ format)

When do we tell them?

(schedule/timing)

All

What’s changing? And when?

• New LSP- Ex Libris Alma/Primo

• Highlight Benefits

• Launch July 2022

• 1. A. Press Release sent to CLO18

• 1. B. Email for all college liaisons to distribute at their library

1. A. DONE

1. B. Provide to liaisons by April 2022 to distribute as appropriate.

Library Staff

What is the impact to them?

What training do they need?

What will faculty/students be told and by who?

When are faculty and students being told?

What is the impact to faculty/students?

1. New system - need training

2. Things may look different and faculty may need support/help

1. Create LibGuide

   Create Community of Practice

2. Q&A with anticipated scenarios/what ifs
   (e.g. how to tell a professor about what looks different)
   Create videos to address Q&A

Faculty

Students