2021-09-17 TCPR Notes

Land Acknowledgement

https://native-land.ca/

Read by

• Anabella Arcaya, Algonquin

Proposed: That, at each meeting, we rotate the L.A. reading alphabetically by institution name

Agreed to by attendees

The next reader:

• Laura Patrie, Boréal

Welcome new member

Aura Hill

Job Title: Project & Communications Administrator

• Background in communications, documentation and training

Approval of the Agenda, naming of the notetaker

Aura Hill named as notetaker

• Support with communications, minutes, etc

Meeting availability and frequency

• Unable to find a standard meeting time

• Plan non-standard one-off meetings for the rest of semester

Jane Burpee to send options in Doodle poll

Specific topics for discussion

1. Training

1. Our role:

   1. Identifies training priorities with stakeholders;

   2. Promotes available training;

   3. Maintains an online training calendar, and

   4. Supports the delivery of training and reporting.

      1. Tracking Individuals who are trained/ certified?

2. Early learning -

3. Volunteer leads?

• See these Alma training committee example pages:

  • CUNY: https://guides.cuny.edu/alma-training/trainers

  • Harvard https://wiki.harvard.edu/confluence/display/LibraryStaffDoc/Alma+Training+Videos

  • SUNY https://slcny.libguides.com/lsptraining

QUESTION: What does the work related to implementation TRAINING look like for members of this subcommittee ?

• How to track who has done the training (for project participants/staff)?

• Need to be aware of progress of knowledge transfer for each college

• How do we identify who needs what training?

Options - Consider Training Profiles

• Training based on level of knowledge needed (Expert, Advanced, Basic/Student)

• Training based on topics, e.g. Circulation (see SUNY example)

Training Needs

• We need to understand the training needs of the colleges themselves.

• Consider create a proposed plan with options to bring to CLO18

Tracking

• Spreadsheet - college liaisons track for their college

• Report up to PMO to follow up

• Considering leveraging LMS, creating courses? Maybe too difficult for all 18 with different LMS - consider for external users (students)

Individuals with Alma Certifications

• Important to identify who has Alma Certification or will have

Online Training Calendar

• Consider taking training dates from BaseCamp and put on Confluence so all can see it

• Communicate via email/newsletter

• Create a Community of Practice

• Coordinate training event - do it together, opportunities for interaction

2. Early Learning

• Guide on Confluence

• Not all content in Early Learning applies to everyone

• Need to identify what are basic requirements for all?

• Eventually need for basic introduction material for Alma for staff, not technical (e.g. What is Alma? How do you do check-out in Alma?)

  • Not needed until much later in project

Jane Burpeeto email all college liaisons & OCLS to add individuals that have/will get Alma certification to the Individuals with Alma Certifications List

• Add OCLS to table

• Add Status column to indicate Planned - Started - Completed

• Anabella Arcaya (Unlicensed) Alexis Edl review guides from 3 examples and see what would work

• Understand training already in existence in Ex Libris & BaseCamp

• Rebecca LaFrance (Unlicensed) Work on plan for tracking spreadsheet

• Jane Burpee take proposal to contact college liaisons to ISC at next meeting

2. Communication

Our role:

To support the PMO in providing communication about planning and implementation of CLSP ensuring information is appropriately distributed to all staff who need to be informed within each library.

1. /wiki/spaces/CI/pages/139853867

2. Communication Plan (DRAFT) Communication Plan

3. Style Guide

4. Discussion about a process

ACTION ITEM FROM ISC: TCPR Sub-committee to consider how to best establish regular communication for CLO18 about decisions made by ISC, outcome of briefing notes process, etc.

• Walked through communication plan

• Proposed framework of two communication flows

• Consider if there should be a separate plan for PMO and one for Sub-committee

• Need to develop content around key messages and communication activities for the sub-committee

• Review communications plan

• Aura Hill add item to next agenda about plan

3. PR

Our role:

1. To develop a timeline for the delivery of key marketing and public relations initiatives;

2. To provide marketing and public relations materials and templates to CLO18 that will empower others to promote the CLSP within their own institutions;

3. To brand the CLSP Collaborative Space

• Some background reading: https://www.surveymonkey.com/mp/how-to-come-up-with-a-brand-name/

• https://www.tradeready.ca/2018/topics/marketingsales/develop-perfect-brand-name-business-7-simple-steps/

Other brand names:

• Quebec Unis: Sofia

• OCUL Unis: OMNI

• CUNY: OneSearch

• Harvard: Hollis

• University of California: UC Library Search (replacing Melvyl)

Discussion deferred to next meeting

Any other Business? (AoB)