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Objective: To export a spreadsheet of all your cancellations
Steps
Go to the Reports Module
Expand for details on navigating to Reports
In the top navigation bar, hover over MORE
In the drop down, click on REPORTS
In the main menu, click on edit next to the report titled “All cancellations template”
In the “Edit the report” interface, you can further customize this report
Expand the PRICES box in the left navigation bar
[MANDATORY] Select the calendar years you want to export
Click the REFRESH
button to preview
Click SAVE REPORT & GENERATE
You should receive a spreadsheet in your email shortly.
In Excel
After downloading and opening your spreadsheet, you may have to filter for just the months in your desired reporting period.
If you would like more guidance, expand this box for suggested steps.
Select all cells with data
Apply a filter
Click on the grey square button in the “Start Date” column header
In the drop down, click on the + sign expand the start and end years of your reporting period
Uncheck the months that fall outside the fiscal year. For example, if the reporting period is FY22/23 and FY 23/24, I will uncheck all months after March 2024.
Click Ok to close the drop down and see your filtered results.
Alternatively, to delete all unwanted records:
Follow steps 1-3 above
Click the box next to the year to unselect everything
Expand the start and end years of your reporting period
Check all the months that you don’t want
Click ok
Select all displayed rows and delete them
Clear the filter
Only the subscription records that fall within your reporting period should remain.