Previously, when borrowing institution marked an item as lost, the request was changed to lost communicated and no fines and fees were applied to the lost loan. The lender received a message regarding the lost item, and they had to manually send a message with the fines and fees that would be applied to the borrowing institution. The borrowing institution had to manually add the fines and fees to the patron. rs_use_tou_for_lost_item parameter was enabled in the NZ so fines and fees will be added automatically to the patron, based on the borrowing library’s Loan TOU Note: if the lender would like a lost item replacement cost other than the default applied, they will need to send a note/communication to the borrowing library and the borrowing library will need to add this cost to the item record as a lost item replacement cost when they receive the item Instructions were added to Documentation for creating Loan TOU for resource sharing requests
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