Session 12: Patron Services Continued (Circulation Staff), 9:30am – 11:30am

Agenda

Patron services Continued

• Fines and fees

• Overriding blocks

• Placing and Managing Requests

• Placing and managing requests

• Monitoring requests and work orders; hold shelf maintenance

• Other request types: resource sharing

Meeting Access

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Session 13: Course Reserves & Bookings (Circulation and Course Reserves Staff), 12:45pm – 1:45pm

Agenda

Course reserves

• Courses and reading list

• Scan-in reserve management

Meeting Access

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Session 14: Analytics – 1.5 hours, 2:00pm – 3:30pm

Agenda

Alma Analytics

• Widgets & Dashboards

• Folders

• Existing reports

• New analysis

• Benchmark Analytics

• Subscribing to Analytics

Meeting Access

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