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titleMaintain and monitor the centralized contracts & provide financial management services.

OCLS proposes to support consortial contract negotiations and vendor relationships in support of Page 1+. This may include, for example, negotiations :

  • Negotiations regarding the total number of Named Users in the system and/or

monitoring
  • Monitoring Support Portal cases to ensure Ex Libris is meeting response standards as described in the Service Level Agreement.

/wiki/spaces/CI/pages/568361010

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