Service Area: Page 1+ Consortium - General Services & Support

Summary

This proposal speaks to OCLS’s anticipated role in providing a suite of cost recovery, value-added services that support the colleges participating in the Page 1+ Consortium. The focus of this service cluster is on contract management and aspects of central system support that are aimed at helping to leverage the consortial value of a shared library services platform without duplicating support and services already provided by ExLibris.

We anticipate that this suite of cost recovery services will be defined and developed further in consultation with the Page 1+ Steering Committee and the participating college libraries.

Rationale

OCLS has a long history of providing centralized services and support to the members of the Sirsi Consortium. We propose to bring that experience and knowledge to support the Page 1+ Consortium.

Proposed services in this cluster emerged from initial consultation with ExLibris, the Project Management Office and other consortia. The proposal is also drawn upon the experience that OCLS has from over a decade of facilitating the work of the Sirsi consortium and is designed with the expectation that some libraries may require additional support as they fully implement and begin to use the software. 

In line with the Page 1+ Consortium’s strategic goals for leveraging collaborative activities for efficiency and cost savings, OCLS’s value-added services and activities will:

• Provide the advantage of central coordination to leverage consistency and efficiency across the Consortium

• Streamline system support and administration activities

• Leverage longstanding partnerships with Ontario college libraries to deliver customized services

• Reduce duplication of work by individual colleges for the benefit of Page 1+ Libraries

• Facilitate collaborative initiatives through the support of a shared system

Cost Recovery Service Activities

Although services, activities and priorities may shift as we move forward, the OCLS Activities table outlines the high-level activities that OCLS recommends be part of its value-added services.

OCLS Activities

 OCLS will be responsible for these activities.

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OCLS intends to develop detailed service descriptions for each of these activities. The descriptions will outline aspects of the proposed service, its alignment and value to the Page 1+ Consortium and, how we propose to deliver it. Ultimately, once accepted, the service descriptions will form the basis of a Service Level Agreement between OCLS and the members of the Page 1+ Consortium.

Dependencies:

In order for OCLS to provide these services, colleges need to commit to the following:

• Consult with OCLS on services and priorities

• Consult with OCLS on the costing and cost allocation model

• Agree in principle that not all services will be needed by all colleges, but that for the long-term benefit of the consortium all colleges will pay their share of the agreed upon suite of cost recovery services

Access Requirements:

In order to perform these services OCLS will need:

• Admin access to college’s IZ Alma and Primo VE instance

• Credentials or guest access to college SSO in support of their Primo VE instance

Proposed Funding Model

The identified funding model represents OCLS’s best effort at determining how the costs to provide proposed services will be covered.

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Future Considerations:

Letter template development and maintenance

API development and management

Alma Training School

Proposal Details

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