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This proposal speaks to OCLS’s anticipated role in providing a suite of value-added services that support the colleges participating in the Page1Page 1+ Consortium to leverage the consortial value of a shared library services platform.

OCLS is proposing to take responsibility for centralized management and support of system support activities impacting the consortium. We anticipate that the suite of cost recovery services delivered by OCLS will be defined and developed further in consultation with the Page1Page 1+ Steering Committee.

Rationale

OCLS has a long -standing history of providing centralized services and oversight on behalf support to the members of the Sirsi Consortium. We propose to bring that experience and knowledge to support the Page 1+ consortium. In line with the Page1Page 1+ Consortium’s strategic goals for leveraging collaborative activities for efficiency and cost savings, OCLS’s value-added services and activities will:

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 OCLS will be responsible for these activities.

Activity

Notes

Centralized contract & Maintain the centralized contracts & provide financial management services

Centralized Provide centralized coordination of resource sharing activities

For example, managing partner library profiles and parameters

Configuration support and maintenance of the Alma Network Zone in support of participating Page1+ libraries

For example, distribute letter/notice templates, role profiles and assignments

Configuration support and maintenance of Institution Zones and IZ Primo VE instances on behalf of individual colleges.

Analytics, including Support Page 1+ consortial analytics activities including providing NZ and IZ specific support

For example, identify existing reports in the Alma Analytics Community Folder that can be used by Page1Page 1+ libraries, create and maintain shared reports as needed, or assist individual colleges in the creation of reports for their own purposes.

Coordinate, support, and facilitate committees, working groups and communities of practice (COPs)

Act as strategic resource in support of consortial decision-making and planning

Prepare meeting agendas, minutes, reminders of action items

Provide communication expertise and shares share knowledge

Review product updates, work with working groupgroups, perform testing in sandbox, report to and roll out to participating colleges

Maintaining Maintain a Helpdesk for support and consultation

Alma/ExLibris Support Portal incident tracking for contractual agreement

Ticket escalation

Oversee and manage the Page 1+ Alma Sandbox oversight and management

Oversee and manage the LIT program Alma Sandbox oversight and management

Maintaining Maintain a custom package branding template that colleges can use in Primo VE

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  •  Centrally funded:
  •  Cost recovery: incorporated into annual Page1Page 1+ Consortium fee schedule
  •  Professional Service:
  •  Under review

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