...
OCLS has a long history of providing centralized services and support to the members of the Sirsi Consortium. We propose to bring that experience and knowledge to support the Page 1+ consortiumConsortium. In line with the Page 1+ Consortium’s strategic goals for leveraging collaborative activities for efficiency and cost savings, OCLS’s value-added services and activities will:
Provide the advantage of strategic administration central coordination to leverage consistency and efficiency across the Consortium
Streamline system support and administration activities through with centralized knowledge and expertise
Leverage customized services founded on longstanding partnerships with Ontario college libraries to deliver customized services
Reduce duplication of work by individual colleges for the benefit of Page1Page 1+ Libraries
Facilitate collaborative initiatives through the support of a shared system
Cost Recovery Service Activities
Although services, activities and priorities may shift as we move forward, the OCLS Activities table outlines the high-level activities that OCLS recommends be part of its value-added services.
...
Activity | Notes |
---|---|
Maintain the centralized contracts & provide financial management services | |
Provide centralized coordination of resource sharing activities | For example, managing partner library profiles and parameters |
Configuration support and maintenance of Support and maintain distributed configurations within the Alma Network Zone in support of participating Page1+ libraries | For example, distribute letter/notice templates, role profiles and assignments |
Configuration support Support and maintenance maintain configurations of Institution Zones and IZ Primo VE instances on behalf of individual colleges., as needed | |
Support Page 1+ consortial analytics activities including providing NZ and IZ specific support | For example, identify existing reports in the Alma Analytics Community Folder that can be used by Page 1+ libraries, create and maintain shared reports as needed, or assist individual colleges in the creation of reports for their own purposes. |
Coordinate, support, and facilitate committees, working groups and communities of practice (COPs) | Act as strategic resource in support of consortial decision-making and planning Prepare meeting agendas, minutes, reminders of action items Provide communication expertise and share knowledge |
Review product updates, work with working groups, perform testing in sandbox, report to and roll out to participating colleges | |
Maintain a Helpdesk for support and consultation | |
Alma/ExLibris Support Portal incident tracking for contractual agreement | Ticket escalation |
Oversee and manage the Page 1+ Alma Sandbox | |
Oversee and manage the LIT program Alma Sandbox | |
Maintain a custom package branding template that colleges can use in Primo VE |
...