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OCLS has a long history of providing centralized services and support to the members of the Sirsi Consortium. We propose to bring that experience and knowledge to support the Page 1+ consortiumConsortium. In line with the Page 1+ Consortium’s strategic goals for leveraging collaborative activities for efficiency and cost savings, OCLS’s value-added services and activities will:

  • Provide the advantage of strategic administration central coordination to leverage consistency and efficiency across the Consortium

  • Streamline system support and administration activities through with centralized knowledge and expertise

  • Leverage customized services founded on longstanding partnerships with Ontario college libraries to deliver customized services

  • Reduce duplication of work by individual colleges for the benefit of Page1Page 1+ Libraries

  • Facilitate collaborative initiatives through the support of a shared system

Cost Recovery Service Activities

Although services, activities and priorities may shift as we move forward, the OCLS Activities table outlines the high-level activities that OCLS recommends be part of its value-added services.

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Activity

Notes

Maintain the centralized contracts & provide financial management services

Provide centralized coordination of resource sharing activities

For example, managing partner library profiles and parameters

Configuration support and maintenance of Support and maintain distributed configurations within the Alma Network Zone in support of participating Page1+ libraries

For example, distribute letter/notice templates, role profiles and assignments

Configuration support Support and maintenance maintain configurations of Institution Zones and IZ Primo VE instances on behalf of individual colleges., as needed

Support Page 1+ consortial analytics activities including providing NZ and IZ specific support

For example, identify existing reports in the Alma Analytics Community Folder that can be used by Page 1+ libraries, create and maintain shared reports as needed, or assist individual colleges in the creation of reports for their own purposes.

Coordinate, support, and facilitate committees, working groups and communities of practice (COPs)

Act as strategic resource in support of consortial decision-making and planning

Prepare meeting agendas, minutes, reminders of action items

Provide communication expertise and share knowledge

Review product updates, work with working groups, perform testing in sandbox, report to and roll out to participating colleges

Maintain a Helpdesk for support and consultation

Alma/ExLibris Support Portal incident tracking for contractual agreement

Ticket escalation

Oversee and manage the Page 1+ Alma Sandbox

Oversee and manage the LIT program Alma Sandbox

Maintain a custom package branding template that colleges can use in Primo VE

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