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This proposal speaks to OCLS’s anticipated role in providing a suite of value-added services and activities that support the colleges participating in the Page1+ Consortium and to leverage the consortial value offered by of a shared library services platform in support of the participating Page1+ colleges.
OCLS is proposing to take responsibility for centralized management of system support activities impacting the consortium. We anticipate that the suite of cost recovery services delivered by OCLS will be defined and developed further in consultation with the Page1+ Steering Committee.
Rationale
OCLS has a long-standing tradition history of providing centralized services and oversight on behalf of the Sirsi Consortium. In line with the Page1+ Consortium’s strategic goals for leveraging collaborative activities for efficiency and cost savings, OCLS’s value-added services and activities wouldwill:
Provide the advantage of strategic administration with
Streamline system administration activities through centralized knowledge and efficient expertise
Leverage customized services founded on longstanding partnerships with Ontario college libraries
Facilitate collaborative initiatives through the support of a shared system
Reduce duplication of work by individual colleges for the benefit of Page1+ Libraries
Facilitate collaborative initiatives through the support of a shared system
Service Activities
Although services, activities and priorities may shift as we move forward, the OCLS Activities table outlines the high-level activities that OCLS recommends be part of its value-added services.
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Activity | Notes |
|---|---|
Centralized contract & financial management services | |
Centralized coordination of resource sharing activities | For example, managing partner library profiles , rotas, and parameters |
Configuration support and maintenance of the Alma Network Zone in support of participating Page1+ libraries | For example, distribute letter/notice templates, role profiles and assignments |
Configuration support and maintenance of Institution Zones and IZ Primo VE instances on behalf of individual colleges. | |
Analytics, including NZ and IZ specific support | For example, identify existing reports in the Alma Analytics Community Folder that can be used by Page1+ libraries, create and maintain shared reports as needed, or assist individual colleges in the creation of reports for their own purposes. |
Coordinate, support, and facilitate committees, working groups and communities of practice (COPs) | Act as strategic resource in support of consortial decision-making and planning Prepare meeting agendas, minutes, reminders of action items communications expertise, Provide communication expertise and shares knowledge |
Review product updates, work with working group, perform testing in sandbox, report to and roll out to participating colleges | |
Maintaining a Helpdesk for support and consultation | |
Alma/ExLibris Support Portal incident tracking for contractual agreement | Ticket escalation |
Alma Sandbox oversight and management | |
LIT program Alma Sandbox oversight and management | |
Maintaining a custom package branding template that colleges can use in Primo VE |
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