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TCPR Subcommittee Communication Plan

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Table of Contents
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Introduction

Purpose

The purpose of this plan is to define what and how the TCPR Subcommittee will communicate to its target audience about the implementation of the Collaborative Library Services Platform (CLSP), and about the CLSP itself.

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Primary External Stakeholders (for TCPR Subcommittee)

This stakeholder group, also referred to as end users, is the main focus of this communications plan.

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Secondary External Stakeholders (for PMO and TCPR Subcommittee)

This stakeholder group may not apply to all colleges depending on the hierarchy of their institution. However, this group should be informed of PR/branding activities as appropriate.

  • College leadership as appropriate (in terms of awareness of PR, training, branding activities)

Core Stakeholders (for PMO only)

Core stakeholders, those most directly impacted by the transition, will receive specific, targeted, time-sensitive information. Any communication that requires a response from these stakeholders will be highlighted. This group includes:

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Onboarding

Define

Build

Deploy

Refine

Target Audience

Oct. - Dec. 2021

Jan. - Feb. 2022

Mar. 2022-June 2022

Jul. 2022

Jul. 2022 -->

All/General

  • review individual college authentication & plan what needs to be updated in documentation

  • colleges plan updates to their websites

  • internal updates to college via “staff news” re: status building to go live

Library Staff

  • Plan for Sirsi Listserv replacements

  • review IL content for update

  • review & update internal procedures & processes documentation for updating

  • Launch new Listserv

Faculty

  • review permalink structure

  • develop permalink instructions

Students

  • develop/plan basic searching training videos with info lit principles in mind

? do we delay deploy until end of summer semester for external users, i.e. don’t swap discovery widget until semester end

  • incorporate into student sessions/classes