TCPR Subcommittee Communication Plan
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Introduction
Purpose
The purpose of this plan is to define what and how the TCPR Subcommittee will communicate to its target audience about the implementation of the Collaborative Library Services Platform (CLSP), and about the CLSP itself.
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Primary External Stakeholders (for TCPR Subcommittee)
This stakeholder group, also referred to as end users, is the main focus of this communications plan.
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Secondary External Stakeholders (for PMO and TCPR Subcommittee)
This stakeholder group may not apply to all colleges depending on the hierarchy of their institution. However, this group should be informed of PR/branding activities as appropriate.
College leadership as appropriate (in terms of awareness of PR, training, branding activities)
Core Stakeholders (for PMO only)
Core stakeholders, those most directly impacted by the transition, will receive specific, targeted, time-sensitive information. Any communication that requires a response from these stakeholders will be highlighted. This group includes:
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Onboarding | Define | Build | Deploy | Refine | |
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Target Audience | Oct. - Dec. 2021 | Jan. - Feb. 2022 | Mar. 2022-June 2022 | Jul. 2022 | Jul. 2022 --> |
All/General |
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Library Staff |
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Faculty |
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Students |
| ? do we delay deploy until end of summer semester for external users, i.e. don’t swap discovery widget until semester end |
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