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TCPR Sub-committee Communication Plan

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Table of Contents
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Introduction

Purpose

The purpose of this plan is to define what and how the TCPR Sub-committee will communicate to its target audience about the implementation of the Collaborative Library Services Platform (CLSP), and about the CLSP itself.

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External stakeholders are less involved in the transition, but still need to be informed, especially as the go live date comes closer. They will receive communication of a general, informative nature. This group includes:

  • College leadership as appropriate (in PR, training, branding)

  • End users:

    • Faculty

    • Students

    • Library staff (not directly involved in CLSP implementation)

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  • We consistently provide timely information to support our stakeholders and ensure the project’s success with:

    • Targeted communication regarding potential shared identity, the launch of the new platform, and end user training

    • Supporting the PMO’s communications objectives by collaborating on content and distribution as needed.

  • We raise awareness about the new platform within for all participating colleges to create a collaborative environment and build positive momentum for the integration.

  • We provide information about training and support tools for all participating colleges, especially from an end user perspective to ensure that they are supported as they transition to a new platform.

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Communication Tools/Channels

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Onboarding

Define

Build

Deploy

Refine

Oct. - Dec. 2021

Jan. - Feb. 2022

Mar. 2022-June 2022

Jul. 2022

Jul. 2022 -->

  • Plan for Listserv replacements

  • Launch new Listserve