TCPR Sub-committee Communication Plan
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Introduction
Purpose
The purpose of this plan is to define what and how the TCPR Sub-committee will communicate to its target audience about the implementation of the Collaborative Library Services Platform (CLSP), and about the CLSP itself.
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External stakeholders are less involved in the transition, but still need to be informed, especially as the go live date comes closer. They will receive communication of a general, informative nature. This group includes:
College leadership as appropriate (in PR, training, branding)
End users:
Faculty
Students
Library staff (not directly involved in CLSP implementation)
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We consistently provide timely information to support our stakeholders and ensure the project’s success with:
Targeted communication regarding potential shared identity, the launch of the new platform, and end user training
Supporting the PMO’s communications objectives by collaborating on content and distribution as needed.
We raise awareness about the new platform within for all participating colleges to create a collaborative environment and build positive momentum for the integration.
We provide information about training and support tools for all participating colleges, especially from an end user perspective to ensure that they are supported as they transition to a new platform.
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Communication Tools/Channels
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Onboarding | Define | Build | Deploy | Refine |
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Oct. - Dec. 2021 | Jan. - Feb. 2022 | Mar. 2022-June 2022 | Jul. 2022 | Jul. 2022 --> |
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