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Please follow the steps outlined in this guide when submitting new digitization requests during the COVID-19 pandemic. For more information about ACE, please refer to the ACE Policies and Procedures documentfor Colleges. If you have any questions, please email Lauren (lrupert@ocls.ca).
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If the item is already in the ACE collection and your college does have access, there is no need to submit a request.
If the item is already in the ACE collection but your college does NOT have access, you will not be able to see any download buttons. If your college owns a physical copy of this item, follow the steps for submitting a request for items already in ACE.
Note that if you see a notice telling you that “this book is only available on our platform for the following institutions”, this means that access has been restricted because it is commercial content (i.e., provided by the publisher). Only those institutions who have received a copy from the publisher will have access, so these items are not eligible for access requests.
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Once you have determined that the item does not exist in either collection, you will need to find a scannable copy to submit for digitization. To determine if an item is scannable, follow the Choosing a Scannable Copy guide.
Most of the time, a copy owned by your college will be in scannable condition. If you do not have a scannable copy, OCLS can source one for you. You will need to indicate this when submitting your request form in the ACE Staff Portal.
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Once you have submitted the digitization request and are ready to ship your item, you will need to prepare a bookmark slip (PDF bookmark slip; Word bookmark slip). Each item to be digitized requires its own bookmark slip. Please include the ISBN, the ACE request number, your institution, and your return shipping information.
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